Qwilted

Qwilted Terms of Use

Last updated: November 8, 2026. These terms take effect on that date. What changed since the last version is listed at the end.

1. The short version

This is a summary to help you read the rest. The full terms below are what count.

• You must be 18 or older. Qwilted is for adults only.
• Your saves are yours. We use them only to run Qwilted for you.
• Your library lives on your phone. We don't keep a copy, so we can't get it back if your phone is lost. Export a backup.
• Cloud AI is your choice. It's off until you turn it on. When it's on, the pieces a note or an answer needs go through our server to Claude, an AI made by Anthropic.
• AI can be wrong. Check anything important. Stitch isn't a doctor, a lawyer, a therapist or a financial adviser.
• Your Qwilt is free. Plus is a paid subscription for more Cloud AI, billed by Apple. It renews until you cancel it in iPhone Settings, at least 24 hours before it renews.
• Group Qwilts are for adults, and there's no tolerance for abuse. Everyone in a group can see, add and take off what's in it and read its chat, and everyone keeps a copy. You can report, block and leave (sections 7.6 and 9.1).
• Not a crisis service. Qwilted shows crisis lines in some cases, but it can miss things, and nobody at Qwilted is watching. If someone is in danger, call 911 in the US or Canada, or 000 in Australia (section 10.8).
• What you add and share is your responsibility, and so is checking the links you open. We don't check or endorse them (sections 7.4 and 8).
• Qwilted is provided as it is, and our liability is limited as far as the law allows. Your rights under consumer law, including the Australian Consumer Law, aren't affected (sections 17 and 18).
• Play fair. Don't break the law, attack Qwilted or get around its limits.
• Something wrong? Email support@qwilted.app first. We'd rather fix it.

2. Who we are and what these terms cover

Qwilted is an iPhone app that saves the links, videos and posts you share from other apps, lets you find any of them again by asking, and arranges them on a board you can share. Stitch is the character in the app who answers your questions about your saves. Your board is called your Qwilt, and its patches are your collections. A patch you share with friends is a group Qwilt, and it can have a chat.

Qwilted is provided by Qwilted LLC, an Ohio limited liability company, whose mailing address is 2205 Tremont Rd, Columbus, OH 43221. Jacob Hanks is its founder. Qwilted LLC owns and runs Qwilted. On the App Store, Qwilted may be listed under its founder, Jacob Hanks, until the developer account is moved to the company; until then he distributes it there on Qwilted LLC's behalf. Either way, Qwilted LLC is the party to these terms and is responsible for Qwilted. In these terms, "Qwilted", "we", "us" and "our" mean Qwilted LLC, and "you" means the person using Qwilted.

These terms cover:

• the Qwilted app, including the part of it that appears in other apps' Share menus;
• the Qwilted server the app talks to;
• Qwilted Plus ("Plus"), our paid subscription;
• group Qwilts and their chat;
• these web pages (these terms, the Privacy Policy and the support page).

Words we use:

• Saves are the things you keep in Qwilted. Patches are the collections you sort them into. Your library is all of it: your saves, notes, patches, to-dos and your Qwilt.
• Cloud AI is the optional feature that sends pieces of your saves and questions through our server to Claude, an AI made by Anthropic, PBC, to write notes and answers.
• On your phone means work Qwilted does on your iPhone, without Cloud AI.
• A group Qwilt is a patch shared with other people through Apple's iCloud. The person who started it is the starter, and everyone in it, the starter included, is a member. Chat is the group's messages and hearts.

Our Privacy Policy is part of these terms. It explains what information Qwilted uses, where it goes and the choices you have. Where these terms mention your information, the Privacy Policy has the details.

3. Agreeing to these terms

These terms are a legal agreement between you and us.

• How you agree. Before setup ends, and before Qwilted opens your library, it asks how Stitch should read your saves. That card has a box, "I've read and agree to the Privacy Policy and Terms.", with a link to each. Continue stays off until you tick the box and make your choice. Ticking the box and tapping Continue is how you accept these terms.
• If you chose before the box existed, in an earlier version of Qwilted, you accept these terms by using Qwilted after they take effect. You can read them at any time in Settings › Privacy Policy · Terms of Use.
• Agreeing again for group Qwilts and chat. The first time you share a patch or join a group, and the first time you open a group's chat, Qwilted shows the same box, "I've read and agree to the Privacy Policy and Terms.", with a link to each. You can't share, join or chat until you tick it. Your phone records that you agreed, when, and which version of these terms it was. If these terms change, Qwilted asks again.
• If you don't agree, don't use Qwilted. You can delete the app at any time.
• Agreeing electronically. Ticking the box counts as signing. We may give you notices in the app, on these web pages, or by email if you've written to us.

4. Who can use Qwilted

• You must be 18 or older. Qwilted is for adults only. If you're under 18, you may not use Qwilted, even with a parent's or guardian's permission.
• The age question. Setup asks about age on its second screen, before anything you make is saved. If your iPhone can, Apple asks whether to share your age range with Qwilted (Apple's Declared Age Range); otherwise setup asks for your birthday, which your phone checks and then forgets. If the answer is under 18, setup stops. By using Qwilted, you promise that you're 18 or older and that your answer was true.
• If you're under 18 and got past the age question, stop using Qwilted. Go to Settings › Delete account and data, which erases everything Qwilted keeps on your phone and asks our server to delete what the sharing switches sent, then delete the app. If you bought Plus, cancel it in iPhone Settings too, because deleting doesn't cancel it (section 12.4).
• If we learn someone under 18 is using Qwilted, we'll delete anything on our side that we can link to them, and ask them to stop. Their library is on their phone, where we can't reach it. A parent who believes their child has used Qwilted can email privacy@qwilted.app.
• Group Qwilts and chat use the same age answer. Don't invite anyone under 18. If an under-18 answer is ever recorded on a phone, Qwilted takes that phone out of every group and removes its chats.
• Where Qwilted is offered. Qwilted and Plus are offered on the App Store in the United States, Canada and Australia only.
• Testers of versions that aren't released yet must also be 18 or older (section 14).

5. Your licence to use Qwilted

• What you get. As long as you follow these terms, we give you a personal, limited, non-exclusive, non-transferable, revocable licence to use Qwilted on iPhones you own or control, for your own personal, non-commercial use, as Apple's App Store rules allow (section 6).
• What you don't get. Qwilted is licensed to you, not sold. We and our licensors keep every right these terms don't give you. You may not rent, lend, sell, sublicense or redistribute the app.
• Updates. The licence covers the updates we release. Some updates may be needed to keep using Cloud AI.
• Open-source parts. Qwilted includes open-source software, such as SwiftSoup, which is under the MIT License. Its own licence applies to that part.
• When the licence ends. It ends automatically if you break these terms, or when we end it under section 16. When it ends, stop using Qwilted and delete it.

6. Apple and the App Store

You get Qwilted from Apple's App Store, so Apple's rules apply too.

• Apple's licence agreement. Your use of the app is also covered by Apple's Licensed Application End User License Agreement (the "Standard EULA"). These terms add to it. Where the two conflict, the Standard EULA wins. The "Licensor" (the "Application Provider") in the Standard EULA is Qwilted LLC; while the App Store lists Jacob Hanks as the developer, he acts as Licensor on Qwilted LLC's behalf.
• This agreement is with us, not Apple. These terms are between you and Qwilted LLC only, not Apple Inc. ("Apple"). We, not Apple, are solely responsible for Qwilted and its content.
• Maintenance and support. We, not Apple, are solely responsible for maintaining and supporting Qwilted. Apple has no obligation at all to provide maintenance or support for it. For help, email us (section 23).
• Warranty. If Qwilted fails to meet a warranty that applies, you may tell Apple, and Apple will refund the price you paid for the app, if any (Qwilted is free to download). To the extent the law allows, Apple has no other warranty obligation for Qwilted. Any other claims, losses or costs from a failure to meet a warranty are ours to handle, as far as these terms and the law make them anyone's.
• Product claims. We, not Apple, are responsible for handling any claims by you or anyone else about Qwilted or your having or using it, including product liability claims, claims that it fails to meet a legal or regulatory requirement, and claims under consumer protection, privacy or similar laws.
• Intellectual property claims. If anyone claims that Qwilted, or your having or using it, infringes their intellectual property rights, we, not Apple, are solely responsible for investigating, defending, settling and discharging that claim.
• Legal compliance. You promise that you aren't in a country that is subject to a US Government embargo or that the US Government has designated as a "terrorist supporting" country, and that you aren't on any US Government list of prohibited or restricted parties.
• iCloud. Group Qwilts and their chat are stored in iCloud, so Apple's iCloud terms apply to them too. They use the starter's iCloud storage.
• Other terms. You must also follow any third-party terms that apply when you use Qwilted, such as your mobile carrier's. Qwilted uses mobile data, and your carrier may charge for it.
• Apple can enforce these terms. Apple and its subsidiaries are third-party beneficiaries of these terms. Once you accept them, Apple has the right (and will be treated as having accepted the right) to enforce them against you.
• Developer contact. Questions, complaints or claims about Qwilted go to Qwilted LLC, 2205 Tremont Rd, Columbus, OH 43221, or support@qwilted.app.

7. Your saves and your content

7.1 You own your saves

Anything you put into Qwilted stays yours, or stays with whoever owns it (section 8). That includes your saves, notes, patches, your Qwilt and the labels you write on it, your to-dos, the questions you ask Stitch and anything you tell him ("your content"). We don't claim ownership of any of it.

7.2 The permission you give us

To run Qwilted, we need a limited permission to handle your content. You give us a worldwide, non-exclusive, royalty-free licence to store, copy, process, index and display your content, only as needed to:

• run Qwilted for you on your phone;
• if you turn on Cloud AI, send the pieces of your content described in Privacy Policy section 3.2 through our server to Anthropic, which processes them for us as our service provider, to write notes, suggest patches and answer your questions, and send the results back to you;
• if you turn on "Help improve Stitch", keep your questions and Stitch's answers for 12 months to find and fix wrong answers (Privacy Policy section 3.3);
• if someone reports a save, a person or a message, receive what the report contains (Privacy Policy section 3.9), review it, and hide it on members' phones (section 9.1);
• keep Qwilted safe and working, and follow the law.

This licence doesn't let us sell your content, use it for advertising, publish it, or share it with anyone except as the Privacy Policy describes. Neither we nor Anthropic use your content to train AI models. The licence ends when you delete the content from Qwilted, or, for anything not yet sent, when you turn off Cloud AI or the switch. It can't recall what was already sent, which is kept only as the Privacy Policy describes.

7.3 What AI writes for you

Notes, patch suggestions, to-dos and answers that Stitch or Cloud AI write for you ("outputs") are yours to use, as far as we have any rights in them. They aren't unique, may not be protected by copyright, and may repeat words from your saves. Using them outside Qwilted is your responsibility.

7.4 Your responsibilities for your content

You're responsible for your content and for what you do with it, including everything you add to a group Qwilt or write in its chat. You promise that you have the right to save and share it and to let us process it as these terms describe, and that doing so doesn't break any law or anyone's rights.

• We don't check it. We don't review, monitor, verify or endorse what anyone saves, adds or writes, and we have no duty to. If we look at something because it was reported, that doesn't make us responsible for it or for anything we didn't look at.
• Other members' content is theirs. What other people add or write in a group is their responsibility, not ours. It may be wrong, offensive or unlawful, and you see it at your own risk. Report it (section 9.1).

7.5 Sharing from Qwilted

You can share things out of Qwilted, such as a picture of your Qwilt, a patch's card or a backup file. You choose where it goes. Sharing goes straight from your phone, not through our server, and we don't control what happens to it afterwards. Don't share anything you don't have the right to share, or other people's private information without their permission. A group Qwilt goes through Apple's iCloud and follows section 7.6.

7.6 Group Qwilts and chat

A group Qwilt is a patch you share with up to 10 people, including you. It travels through Apple's iCloud, not our server (Privacy Policy section 3.9).

• Adults only. You must be 18 or older to start, join or be invited to a group Qwilt, or to use its chat.
• iCloud. Everyone needs to be signed in to iCloud. A group, and its chat, are stored in the starter's iCloud and use the starter's storage.
• The starter. Only the starter can invite people and remove them, and the starter can stop sharing. Qwilted won't let more than 10 people in.
• Who sees what. Everyone in the group can see every save in it (its link, title, the note written for the group, and what the adder's phone read from the page, such as a short summary), every member's chosen first name, and every message and heart in its chat. Nobody outside the group can, and Qwilted can't read any of it unless someone reports it.
• What members can do. Anyone in the group can add saves, take any save off (it waits 30 days in the group's Recently removed, where anyone can put it back), write messages and delete their own, and report, block and leave. A message you delete is removed for everyone still in the group, and a note shows it was deleted.
• What you add stays yours. You keep ownership of what you add (section 7.1).
• The permission you give the group. When you add a save or write a message, you let every member view it, keep a copy of it, and use it in Qwilted for their own personal use. This continues for copies members already have, even after you leave, are removed, delete your account, take the save off or delete the message, or the group ends.
• Everyone keeps a copy. If you leave, are removed, or the group ends, you keep a copy of the patch as it was, and it stops updating. Other people who were in the group keep theirs too, and we can't reach them. We can't control what members do with what they see: they can keep it, copy it, screenshot it or share it outside Qwilted, and we aren't responsible for that. Only add or write what you're happy for everyone in the group to keep.
• Leaving and deleting your account. Leaving doesn't take your saves off the group. Settings › Delete account and data takes you out of every group, removes your first name and your note from each save you added (they then show as added by "a member"; the links and titles stay), deletes the messages you wrote in groups you're still in, and deletes any group you started from your iCloud, while the members keep their copies (Privacy Policy section 9.2). To take a save off, do it before you leave: anyone in the group can.
• Other members' Cloud AI. A member who uses Cloud AI may have Stitch read the saves in the group, including yours. Stitch never reads the chat.

8. Content from other apps and websites, and copyright

8.1 Other people's content

Most things you save come from other apps and websites, such as YouTube, TikTok, Instagram, Reddit, Pinterest and Spotify. That content belongs to its creators or to those services, not to you or us.

• You're responsible for what you save. Qwilted is a tool for keeping things for your own personal use. Saving something doesn't give you any rights in it.
• Their terms still apply. Those services have their own terms, and you must follow them. Qwilted isn't made by, connected to or endorsed by any of them. Their names are trademarks of their owners.
• Link previews. To show a save's title and picture, your phone contacts the service the link came from (Privacy Policy section 3.6). A preview may stop working if the original is changed, deleted or made private.
• We don't check links. We don't review, verify, approve or endorse anything you or anyone else saves, or the sites, apps and content behind a link, including a link a friend adds to a group. They aren't ours, and we aren't responsible for them, for what they collect, or for anything you buy or do there. A link can lead somewhere harmful or out of date, so open links you don't trust with care.

8.2 Copyright complaints (notice and takedown)

We respect copyright and expect you to as well. Your library lives on your phone and group Qwilts live in iCloud, so we don't host your saves and can't see or delete them. What we can do is hide a link or a message on the phones of everyone in a group, or across every group (section 9.1).

Our designated agent for copyright notices under the US Digital Millennium Copyright Act (17 U.S.C. § 512) is:

• Qwilted LLC, attention: Copyright Agent
• 2205 Tremont Rd, Columbus, OH 43221
• Email: support@qwilted.app, with "Copyright notice" in the subject line
• Phone: +1 614-648-6968

A notice must include:

• your physical or electronic signature, as the owner or someone authorised to act for the owner;
• the copyrighted work you believe is infringed;
• the material you say infringes it, with enough detail for us to find it, such as the link and the group Qwilt's name;
• your name, address, phone number and email;
• a statement that you believe in good faith that the use isn't authorised by the owner, its agent or the law; and
• a statement that the information in your notice is accurate and, under penalty of perjury, that you're the owner or authorised to act for the owner.

What we do. When we get a valid notice, we hide the material where we can (usually the link, on every phone that has it). Because reports and groups don't tell us who added something, we usually can't let that person know. Counter-notice: if you believe something was hidden by mistake or misidentification, you can send us a counter-notice with your signature, what was hidden and where it was, a statement under penalty of perjury that you believe in good faith it was hidden by mistake, and your name, address and phone number, with your consent to the jurisdiction of the federal court for your address (or, if you're outside the US, any judicial district where we may be found) and to accept service from the person who sent the notice. We may then restore it after 10 to 14 business days unless they tell us they've gone to court.

Repeat infringers. Where we can identify someone who repeatedly infringes, we'll stop their access to our server and Cloud AI and hide what they share, in appropriate circumstances. Because Qwilted has no accounts, we often can't identify a person, and we act on the content instead.

Sending a false notice or counter-notice can make you legally responsible for damages. Outside the US, email the same details to support@qwilted.app and we'll handle it the same way.

9. Rules for using Qwilted

Use Qwilted fairly, lawfully and for your own personal use. You must not, and must not help anyone else to:

• use Qwilted for anything illegal, or to save, create or share illegal content, including anything that sexually exploits children;
• infringe anyone's copyright, trademark, privacy or other rights;
• use Qwilted to harass, threaten, stalk or harm anyone, or to collect other people's personal information without their permission;
• use Stitch or Cloud AI to create content that is hateful, violent extremist, sexually explicit involving minors, or meant to deceive, defame or harm people, or anything else that Anthropic's Usage Policy forbids, which applies to the AI behind Cloud AI;
• try to trick Stitch or Cloud AI into ignoring its rules or safety limits, for example with "jailbreaks" or prompt injection;
• get around or tamper with usage limits, the free weekly allowance, the free trial, our check that Plus is paid for, or any security feature, for example by resetting the app or faking what it sends;
• use our server, the app's access key or Cloud AI outside the Qwilted app, or send so many requests that the service slows down or costs rise for everyone;
• resell, share or give others access to Cloud AI through your copy of Qwilted;
• copy or change the app, or reverse engineer, decompile or take apart the app or our server, except where the law allows this despite these terms;
• scrape, crawl or use bots on the app or our server, or use the app to scrape other websites;
• try to get into systems or data you're not allowed to reach, test for weaknesses without our written permission, or spread viruses or harmful code.

Found a security problem? Please tell us at support@qwilted.app instead of testing it further. We won't take action against good-faith reports that follow this request.

If you break these rules, we may limit or stop your use of Cloud AI and our server (section 16).

9.1 Rules for group Qwilts and chat: no tolerance

There is no tolerance for objectionable content or abusive users in Qwilted. Everything in section 9 applies to group Qwilts and chat. In a group you also must not add, write, or use as a name, a patch name or a note:

• anything illegal;
• anything that sexually exploits or endangers children;
• terrorist or violent extremist material, or anything that promotes or instructs in serious violence or crime;
• sexual or pornographic content;
• intimate images of anyone shared without their consent;
• violent, gory or shocking content, or threats;
• content that encourages self-harm, suicide or eating disorders;
• hate, harassment, bullying or abuse aimed at anyone;
• someone else's private information, such as their address, phone number or ID;
• scams, spam, or links to malware or phishing;
• anything that pretends to be someone else, or that infringes anyone's rights (section 8).

Don't invite people who don't want to be in a group, flood a chat with messages, or use a group to reach someone who has blocked you.

What you can do.

• Report a save, a person or a message, from inside the group. A report tells us what was reported and the reason, never who reported it.
• Block a person. Their saves, name, messages and hearts are hidden on your phone, in every group, and they aren't told. They can still see what you add and write in a group you share, so leave the group if you need that to stop.
• Filter. Your phone hides chat messages that contain slurs on Qwilted's list of offensive words, with a Show button, and asks before you send one.
• Take a save off, delete your own messages, or leave. The starter can also remove people.

What we do. We aim to review every report as quickly as we can. We decide, in our judgement, whether something breaks these rules, and if it does, or if we reasonably believe it does or that the law requires it, we may, with or without notice:

• hide that save, link, site or message on every phone that has it, in every group;
• hide every message from a person whose messages have been removed more than once;
• pause a group, so it can still be read but no longer changes, on every member's phone, or pause chat everywhere;
• limit or end your use of our server and Cloud AI (section 16.3).

What we can't do. Qwilted has no accounts, and group Qwilts live in iCloud and on members' phones. We can't read a group or its chat, and we can't delete anything in anyone's iCloud or on anyone's phone. We act by publishing a list of removed content that every copy of Qwilted checks when it opens or you come back to it (at most once an hour), and hides what matches. A phone that is offline, or a copy kept by someone who already left, may still show it. We have no duty to monitor groups or chats, and we can't promise to find or remove everything that breaks these rules.

Something illegal or dangerous. If a report shows a child at risk, or someone in danger, we may tell the police or the right authority, and we may share what was reported with them.

Complaints in Australia. If you're in Australia, you can also complain about harmful content or our handling of a report to the eSafety Commissioner (esafety.gov.au). Please report it to us first, from inside the group or at support@qwilted.app.

10. Stitch and Cloud AI

10.1 Stitch is an AI

Stitch is an AI character built into Qwilted, not a person. His answers are written on your phone or, when Cloud AI is used, by Claude. Nobody at Qwilted reads your conversations with him, unless you turn on "Help improve Stitch" (Privacy Policy sections 3.3 and 7).

10.2 AI can be wrong

Notes, summaries, patch suggestions, to-dos and answers are made by AI. They may be incomplete, out of date or simply wrong, even when they sound sure. AI can misread a video, mix up two saves, or state something that isn't true.

• Check before you rely on it. Look at the original save before acting on anything important.
• Not professional advice. Nothing Stitch, Cloud AI or Qwilted writes is medical, mental health, legal, financial, investment, tax or other professional advice, even when it sounds like it. Don't use it in place of a qualified professional.
• Notes and titles too. The notes, titles, summaries and patch suggestions Qwilted writes for your saves are made by AI or by automatic reading on your phone. They can misread a page or a video, miss things, or describe a save wrongly.
• Not for emergencies. If you or someone else is in danger, call 911 in the US or Canada, 000 in Australia, or your local emergency number. Section 10.8 says what Qwilted does and doesn't do.
• Your decisions are yours. You're responsible for what you do with outputs.

10.3 Cloud AI is your choice

Cloud AI is off until you turn it on. Before your library opens, Qwilted asks you to choose Phone only or Use Cloud AI, and closing that card without choosing counts as Phone only. You can change your choice at any time in Settings › Cloud AI. What Cloud AI sends, where it goes and how long it's kept are in the Privacy Policy, sections 3.2 and 5.

10.4 Anthropic

Cloud AI is run by Anthropic, PBC, which makes Claude. Anthropic processes what our server sends it on our behalf, as our service provider, under its commercial terms, and doesn't use it to train its models. Anthropic's rules for using its AI also apply to what you ask Cloud AI to do (section 9).

10.5 Limits and availability

We can't promise that Cloud AI will always be available or always work the same way.

• It depends on others, including Anthropic, our hosting providers and your internet connection.
• Fair-use limits. Cloud AI has limits on every plan, to keep it fair and affordable. They're in sections 11 and 12. Our server also limits how much one person, one network and the whole service can use.
• We can pause it. We may pause Cloud AI for everyone, at any time and without notice, for example if costs spike, a provider has a problem, or we see abuse.
• We may change the AI model or provider. If that changes what happens to your information, we'll update the Privacy Policy first.

10.6 When Cloud AI isn't used, Qwilted says so

If Qwilted can't use Cloud AI for you, it keeps working on your phone and tells you. This happens when:

• you chose Phone only, or haven't chosen Cloud AI yet;
• you're offline;
• your free weekly answers, your daily general-knowledge answers or your Plus month have run out;
• our server's limit on reading your saves has been reached, which the save's page says, with when reading comes back;
• the free trial has ended and you don't have Plus;
• Cloud AI couldn't finish an answer, for example because it was paused or our server didn't respond.

An answer that came from your phone is marked "Answered on your phone", and Stitch says why, above the answer or when you ask him. A save that didn't get a Cloud AI note says so on its page. Answers and notes made on your phone may be shorter or less complete than Cloud AI's. Plus never steps down quietly: whenever an answer comes from your phone instead of Cloud AI, you're told.

10.7 What Cloud AI already wrote stays

Losing Cloud AI stops new Cloud AI notes and answers. It never takes away notes Cloud AI already wrote on your saves. They stay as they are unless you edit or delete them, or a later Cloud AI read replaces them.

10.8 Crisis lines: what Qwilted does and doesn't do

Qwilted is not a crisis, emergency, medical or mental health service, and nobody at Qwilted is watching your messages or your questions. Crisis lines in Qwilted are an extra, offered in good faith. We have no duty to detect that anyone is at risk, to show crisis lines, to contact anyone, or to respond, and we aren't responsible for a crisis line that wasn't shown, or for one that was.

• With Stitch. If a question you ask Stitch reads as being about suicide, self-harm or someone in danger, Stitch answers with fixed words, written in advance by us, that list crisis lines. AI doesn't write that answer.
• In a group chat. If a message you write plainly says you might hurt yourself, your phone shows you crisis lines under it. Only you see them, and your friends aren't told. It looks only at messages you write, and it's meant only for plain statements, not hints, jokes, song lyrics or quotes. It reads on your phone and sends and keeps nothing. "Crisis lines" in the chat menu lists them at any time, and "Worried about…" on a friend's message shows the same lines and a reminder to check in with them.
• It can be wrong both ways. It can miss something serious, and it can now and then show up when nothing is wrong. Don't rely on it to notice that someone needs help.
• What to do. If you or someone else is in danger right now, call 911 in the US or Canada, 000 in Australia, or your local emergency number. In the US or Canada, call or text 988, any time. In Australia, call Lifeline on 13 11 14, or 000 in an emergency. Anywhere else, findahelpline.com lists a helpline near you. If you're worried about a friend, reach out to them directly.

11. The free plan and your Qwilt

Qwilted is free to download and use without Plus.

• Free for everyone: saving from other apps, finding your saves, sorting them into patches, to-dos and reminders, backups, and Stitch's answers on your phone.
• Your whole Qwilt is free: arranging your patches, tying threads between them, writing labels on it, and sharing a picture of it or a patch's card.
• Cloud AI on the free plan. Once the free trial is over, and if you've turned Cloud AI on, you get 5 Cloud AI answers a week, counted over a rolling 7 days. Answers from Stitch's general knowledge, rather than your saves, are also limited to 3 a day. Qwilted shows when your answers come back. Without Plus, new saves don't get a Cloud AI note.

We may change what the free plan includes (section 12.6), but the Qwilt stays free.

12. Plus, the free trial and billing

12.1 What Plus includes

Plus is an auto-renewing subscription for more Cloud AI. Plus needs Cloud AI turned on: if you choose Phone only, Plus adds nothing until you turn Cloud AI on in Settings › Cloud AI. With Cloud AI on, Plus includes:

• a Cloud AI note on the links you save, which can use up to 16,000 characters of the web page, and on the text in a screenshot you share on its own. A link brings its title and caption. Words spoken in a video file are turned into text on your phone, and Cloud AI reads that text too;
• Cloud AI reading your older saves, one at a time, when you ask;
• Cloud AI answers from Stitch for everyday use, including putting things together from your saves, such as a list or a plan.

Plus isn't unlimited. It includes up to 200 Cloud AI answers from Stitch a month, and the count starts again on the 1st of each month. Cloud AI notes on your saves don't count toward the 200. Answers from Stitch's general knowledge are limited to 25 a day. Our server also limits how much Cloud AI one subscription can use each day, each week and each month, and keeps reading your saves and Stitch's answers on separate counts, so reading your saves never uses up your answers. When you reach a limit, Qwilted answers on your phone and tells you (section 10.6).

12.2 Prices

• Apple shows the real price. The price Apple shows before you buy, in your currency and with any tax, is what you pay. In Canada, Apple charges in Canadian dollars.
• First-year offer. We may give out App Store offer codes for a first year of Plus at $24.99 in the US, for new subscribers. You redeem a code in the App Store, not in Qwilted. After that year, Plus renews at the regular yearly price unless you cancel. Each code's own terms are shown when you redeem it.

12.3 Apple handles payment

You buy Plus with your Apple Account through Apple's In-App Purchase. Apple charges you, not us, under Apple's Media Services Terms and Conditions, which decide payment methods, taxes, receipts and failed or reversed payments. Payment is charged to your Apple Account when you confirm the purchase. We never see your card details.

12.4 Automatic renewal and cancelling

Plus is a subscription that renews automatically until you cancel. When you buy it, you agree that Apple will charge the plan's price (section 12.2, or the price Apple shows you) to your Apple Account at the start and again at the start of every new week, month or year, until you cancel. There's no minimum term: you can cancel at any time.

• Plus renews automatically for another week, month or year, unless you cancel. Your Apple Account is charged for the next period within 24 hours before the current one ends.
• Before you buy, the Plus screen shows each plan's price and how often it's charged, that it renews automatically, how to cancel, and links to these terms and the Privacy Policy. Apple then asks you to confirm, and sends you a receipt by email.
• Cancel at least 24 hours before it renews, in iPhone Settings › your name › Subscriptions › Qwilted. In Qwilted, the Manage button on the plan row in Settings takes you there.
• Deleting the app, or using Delete account and data, doesn't cancel Plus. Apple keeps billing it until you cancel.
• After you cancel, Plus stays on until the end of the period you've paid for, then you move to the free plan. We don't give partial refunds for the rest of a period, except where the law requires one (section 12.7).
• Switching plans. You can switch between yearly, monthly and weekly in the same place. Apple decides when the switch takes effect.
• Restore purchases. On a new phone or after reinstalling, tap Settings › Restore purchases to turn Plus back on.

12.5 The free trial

• 30 days of full Plus, free, with no card. The trial starts with your first save while Cloud AI is on, or your first Cloud AI answer if that comes first, and lasts 30 days. If you choose Phone only, it doesn't start until you turn Cloud AI on, so none of it runs out while Plus would add nothing. During it, with Cloud AI on, new saves get a Cloud AI note, Qwilted reads up to 25 of your older saves a day, and Stitch answers with Cloud AI.
• It's run by Qwilted, not Apple. It doesn't ask for payment details, and it never turns into a paid subscription by itself. When it ends, you move to the free plan unless you buy Plus.
• A reminder. If you allow notifications, Qwilted reminds you two days before the trial ends.
• One per iPhone. The trial's start date is kept in your iPhone's Keychain, so deleting the app, or using Delete account and data, doesn't start a new trial. Trying to get another one breaks section 9.
• Everything stays when it ends: your saves, your Qwilt and every note Cloud AI already wrote (section 10.7).
• We may change or stop offering the free trial for new users.

12.6 Price and plan changes

• Price changes. We may change Plus prices. Apple tells you before a higher price applies to your subscription and, where Apple's rules or the law require it, asks you to agree first. If you don't want the new price, cancel before it applies.
• What's included, and the limits. We may change what Plus and the free plan include, and the limits, as Qwilted and its costs change. If a change clearly makes Plus worse for current subscribers, we'll tell you in the app before it applies to your next renewal, so you can cancel. The Qwilt stays free (section 11).

12.7 Refunds

Apple handles all payments and refunds. You can ask Apple for one at reportaproblem.apple.com. We can't issue refunds ourselves, and Apple decides. Nothing in these terms limits any refund or other right you have under the law where you live, including the consumer guarantees of the Australian Consumer Law (section 17). If you think a guarantee applies, contact Apple and us (support@qwilted.app).

13. Your library, backups and data loss

Please read this section. It's different from many apps.

• Your library lives on your phone. Qwilted has no sign-up and doesn't keep a copy of your library on its server. We can't see it, and we can't restore it for you. Group Qwilts are the exception: they're also in the starter's iCloud while the group lasts (section 7.6), but that isn't a backup of your own library.
• You can lose it. If your phone is lost, stolen, broken or erased, or you delete the app, your library may be gone for good unless you have a backup.
• Export a backup. Settings › Back up and restore saves your library as one file you can keep anywhere, and restores from it. Do this regularly. A backup file holds your saves, notes, to-dos, patches and their cover pictures, and your Qwilt, but not the photos and videos you added. It isn't encrypted, so anyone who gets the file can read it.
• Automatic backups stay on the same phone. When your library has changed, Qwilted keeps backups on your phone, at most one a day and the 3 newest. They won't help if the phone is lost or erased.
• iPhone backups. A backup of your whole iPhone to iCloud or a computer includes Qwilted's data, under Apple's terms.
• Recently Deleted. A save you delete stays in Recently Deleted for 30 days, where you can restore it. After that, or if you delete it from there, it's gone for good.
• Delete account and data in Settings erases everything Qwilted keeps on your phone (Privacy Policy section 9.2). It can't be undone.
• Software can fail. We work hard not to lose saves, but to the extent the law allows, we aren't responsible for lost or damaged content (sections 17 and 18). A backup you keep yourself is your best protection.

14. Test versions (TestFlight)

We may invite you to try versions of Qwilted that aren't released yet, through Apple's TestFlight.

• Testers must be 18 or older. We invite testers by email, in the US and Canada.
• Test versions are unfinished. They may crash, lose saves, change without notice or stop working. Back up anything you care about.
• Some things work differently. Plus bought in a test version is a test purchase, and Apple doesn't charge for it. Some limits differ too: for example, Plus's monthly count isn't applied.
• Apple's TestFlight terms also apply.

15. Our property and your feedback

• Ours. Qwilted, Stitch (his name, look and character), the Qwilted name and logo, the app's design, text and code, and our server belong to us or our licensors and are protected by law. These terms don't give you any right to use them, except to use Qwilted as these terms allow.
• Your feedback. If you send us ideas, suggestions or feedback, including in a survey, you let us use them freely, without paying you or owing you anything. This doesn't cover your saves or other content (section 7), or what "Help improve Stitch" sends, which follows the Privacy Policy.

16. Changes to Qwilted, suspension and ending

16.1 We may change Qwilted

We may add, change or remove features, limits or providers. We'll try to tell you about big changes in the app first.

16.2 We may stop Qwilted

We may stop offering Qwilted or Cloud AI. If we do, we'll try to give you at least 30 days' notice in the app, so you can export a backup and cancel Plus, and you can ask Apple for a refund of Plus time you've paid for. Because your library lives on your phone, the app may keep working there for a while, but we don't promise it will keep working with future versions of iOS.

16.3 We may limit your access

We may hide or remove content you shared, pause a group or chat, and limit, suspend or end your use of Cloud AI, our server or any part of Qwilted, with or without notice, if you break these terms (especially sections 9 and 9.1), if we reasonably believe your use risks harm to other people, to Qwilted or to our providers, or if the law or a regulator requires it. If you think we got it wrong, email us (section 23) and we'll look again.

16.4 You may stop at any time

You can stop using Qwilted whenever you like. Export a backup first if you want to keep your saves, use Settings › Delete account and data to erase what's on your phone, cancel Plus in iPhone Settings, and delete the app.

16.5 What survives

If these terms end, the sections that by their nature should keep applying still do, including sections 7.4, the permission you gave the group in 7.6, 8, 10.2, 10.8, 13 and 15 to 21.

17. Disclaimers

Please read this section carefully.

• As is. To the fullest extent the law allows, Qwilted, Stitch, Cloud AI and all outputs are provided "as is" and "as available", without warranties of any kind, express or implied. That includes implied warranties of merchantability, fitness for a particular purpose, title, non-infringement and accuracy.
• No promise that it's perfect. We don't promise that Qwilted or Cloud AI will always be available, uninterrupted, secure or free of errors, that outputs will be accurate, complete or useful, that link previews will keep working, or that your content will never be lost.
• AI and crisis lines. We don't promise that anything Stitch, Cloud AI or Qwilted writes is correct, or that Qwilted will notice when someone is at risk (sections 10.2 and 10.8).
• Other people and their services. We aren't responsible for other apps, websites or services, including the sites behind your saves, Apple's services (including iCloud) and Anthropic's AI, or for what other people add, write, keep or share, including in a group Qwilt.
• Your rights under the law. Some laws, including consumer protection laws in some US states, in Canadian provinces such as Quebec, and in Australia, don't allow some of these disclaimers. Where such a law applies to you, these disclaimers apply only as far as it allows, and you keep every right it says can't be given up.
• Australia. If you're a consumer in Australia, our services come with guarantees that can't be excluded under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010). Nothing in these terms excludes, restricts or changes those guarantees or the rights and remedies you have under them.

18. Limitation of liability

• Kinds of loss. To the fullest extent the law allows, we won't be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost data, content, profits, revenue or goodwill, arising from or related to Qwilted or these terms. This applies however the claim arises, including in contract or negligence, and even if we were told the loss was possible.
• The most we'll pay. To the fullest extent the law allows, our total liability for all claims about Qwilted or these terms is limited to the greater of what you paid for Plus in the 12 months before the event that led to the claim, and US$50.
• What this doesn't limit. Nothing in these terms limits liability that the law doesn't allow to be limited, such as liability for fraud, gross negligence, wilful misconduct, or death or personal injury caused by negligence.
• Where these limits don't apply. Some laws, including consumer protection laws in some US states, in Canadian provinces such as Quebec, and the Australian Consumer Law, don't allow some of these limits. Where such a law applies to you, they apply only as far as it allows. In particular, nothing in this section limits our liability to an Australian consumer for failing to meet a consumer guarantee.

19. Indemnity

To the extent the law allows, if someone else (not you) brings a claim against us because of content you added, shared or wrote, because you misused Qwilted or broke these terms or the law, or because you infringed someone else's rights, you'll cover our reasonable losses and costs of it, including reasonable lawyers' fees. We'll tell you about the claim promptly and let you take part in how it's handled. This doesn't apply to the extent the claim was caused by our own act or failure, or where the consumer protection law that applies to you, including the Australian Consumer Law, doesn't allow it.

20. Disputes and governing law

20.1 Talk to us first

Before starting a legal claim, please email support@qwilted.app with your name, how to reach you, what went wrong and what you'd like us to do. We'll both try in good faith to settle it within 30 days. You can still go to small claims court at any time.

20.2 Which law applies

• In the United States, these terms, and any dispute about them or Qwilted, are governed by the laws of the State of Ohio and the federal laws of the United States, without regard to rules that would apply another place's law. If you live in another state, you also keep every protection its consumer laws give you that can't be given up by agreement.
• In Canada, they're governed by the laws of the province or territory where you live and the federal laws of Canada that apply there.
• In Australia, they're governed by the laws of the state or territory where you live and the laws of the Commonwealth of Australia that apply there.

20.3 Where disputes are decided

• In the United States, any claim goes to the state or federal courts located in Ohio, and you and we agree to their jurisdiction. Two exceptions: either of us may bring a claim in small claims court where you live, and you may bring a claim in the courts where you live if your state's law gives you that right regardless of this clause.
• In Canada and Australia, you may bring a claim in the courts where you live, including small claims court and, in Australia, your state or territory's civil and administrative tribunal. If we ever need to bring a claim against you, we'll bring it there too.
• No forced arbitration. Nothing in these terms asks you to use arbitration, or takes away any right your law gives you to go to court, to a jury trial, or to take part in a class action.

21. General legal terms

• Entire agreement. These terms, the Privacy Policy, Apple's Standard EULA and any terms shown when you redeem an offer are the whole agreement between you and us about Qwilted. They replace any earlier terms, including the terms dated October 6, 2026.
• If a part doesn't hold up. If a court finds any part of these terms can't be enforced, that part is changed only as much as needed to make it enforceable, or removed, and the rest stays in effect.
• No waiver. If we don't enforce part of these terms straight away, we can still enforce it later.
• Assignment. You can't transfer these terms or your rights under them to anyone else. We may transfer them, for example as part of a sale, merger or reorganisation, as long as the new owner takes on our duties to you. We'll tell you if that happens.
• Third parties. Apple is a third-party beneficiary of these terms (section 6). Nobody else is.
• Events beyond our control. We aren't responsible for delays or failures caused by things outside our reasonable control, such as outages at Apple, Anthropic, our hosts or internet providers, natural disasters, war or changes in law.
• Notices. We give you notices in the app, on these web pages, or by email if you've written to us. You give notices to us by email (section 23), or by post to 2205 Tremont Rd, Columbus, OH 43221.
• Survival. Section 16.5 lists what keeps applying after these terms end.
• Australian consumers. If you're a consumer in Australia, we'll rely on our rights in these terms to change Qwilted or these terms, or to limit, suspend or end your use, only where that's reasonably necessary to protect our legitimate interests, the safety of other people, or to follow the law.
• Headings. Headings and the short version in section 1 help you read. They don't change what a section means.
• California users. Under California Civil Code section 1789.3, you can report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (800) 952-5210.

22. Changes to these terms

We may update these terms when Qwilted, the law or our business changes, and the "Last updated" date at the top will change each time.

• Big changes come with notice. If a change is material, such as a new fee, a new limit on what you can do, or a change to how disputes are handled, we'll tell you in the app at least 30 days before it takes effect, unless the change has to happen sooner for legal or safety reasons.
• Keeping using Qwilted after a change takes effect means you accept it. If you don't, stop using Qwilted and cancel Plus (section 12.4).
• Group Qwilts and chat ask first. For group Qwilts and chat, Qwilted asks you to agree to the current version before you share, join or chat again (section 3).
• No going backwards. A change doesn't apply to a dispute that started before the change took effect.
• Earlier versions. What changed in this version is listed below, and earlier versions are available by email.

23. Contact

Email is the fastest way to reach us. Our legal name and mailing address are Qwilted LLC, 2205 Tremont Rd, Columbus, OH 43221.

• Help with Qwilted, these terms, copyright or security: support@qwilted.app. Settings › Contact support opens an email to it. The support page answers common questions.
• Something in a group Qwilt: report it from inside the group (section 9.1), or email support@qwilted.app.
• Privacy questions and requests: privacy@qwilted.app.

Changes since the version of October 30, 2026

• How we describe what's free. Sections 1 and 11 say your Qwilt is free, without the word "forever", and section 11 no longer says we won't move it behind Plus. What's free today hasn't changed.

Earlier changes, in the version of October 30, 2026, compared with the version of October 29, 2026:

• When the free trial starts. It now starts with your first save while Cloud AI is on, so choosing Phone only no longer uses up trial days (section 12.5). Nothing else changed.

Earlier changes, in the version of October 29, 2026, compared with the version of October 27, 2026:

• Age check by birthday. When Apple can't tell us your age range, setup asks for your birthday instead of a range (section 4).

Earlier changes, in the version of October 27, 2026, compared with the version of October 24, 2026:

• Qwilted is offered in Australia too. Your Australian Consumer Law guarantees can't be excluded, and Australia's crisis lines are added (sections 1, 4, 9.1, 10.8, 12.7, 17, 18, 19, 20 and 21).

Earlier changes, in the version of October 24, 2026, compared with the version of October 22, 2026:

• The free trial is 30 days. Full Plus, free, with no card, from your first save (section 12.5). Plus's Cloud AI note now reads "on the links you save", and says that words spoken in a video file are turned into text on your phone (section 12.1).
• Qwilted is offered in the United States and Canada. Section 4 says where Qwilted is offered.
• What a group sees is said in full. A group save carries the link, the title, the note written for the group and what the adder's phone read from the page; never your other notes (section 7.6).

Earlier changes, in the version of October 22, 2026, compared with the version of October 6, 2026:

• Group Qwilts and chat are new. Who can be in a group, what everyone sees, what members can do, that everyone keeps a copy, the permission you give the group, and what leaving and Delete Account do (sections 2, 6 and 7.6).
• No-tolerance rules for groups and chat, with reporting, blocking, filtering and what we can and can't remove (section 9.1, and 16.3).
• Agreeing for groups and chat. You agree again, with a recorded version, the first time you share, join or chat (sections 3 and 22).
• Crisis lines. What Stitch and group chat do, that Qwilted isn't a crisis or emergency service, and that we have no duty to detect or respond (sections 1, 10.2 and 10.8).
• Governing law. Ohio law and Ohio courts for US users, keeping your home state's consumer protections and small claims court; your home law and courts in Canada. Still no forced arbitration (section 20).
• Copyright. A designated agent, counter-notices and a repeat-infringer policy (section 8.2).
• Clearer limits. Your responsibility for what you add, share and open; we don't check or endorse links or other people's content; we can't control what group members keep; what AI writes isn't professional advice; how auto-renewal works; and our right to remove content and suspend access (sections 7.4, 7.6, 8.1, 9.1, 10.2, 12.4 and 16.3).
• Who we are. Qwilted is now provided by Qwilted LLC, an Ohio limited liability company, instead of Jacob Hanks as an individual (sections 2, 6 and 21). These terms are served at jclhanky.github.io/qwilted-legal, with a new support page (section 23).

Earlier changes, in the version of October 6, 2026, compared with the version of October 1, 2026:

• Plus counts Stitch's answers, and notes on your saves separately. The 200 a month is Cloud AI answers from Stitch only (sections 10.6 and 12.1).
• Plus reads more: longer web pages and videos, and the text in a screenshot you share on its own (section 12.1).

Earlier versions are available by email.